Customer Policy

Return & Refund Policy

At Luca Comics, every comic is printed on demand exclusively for your order to ensure freshness and quality.

🔒

Final Sale Policy

All Orders Are Final

All orders are final sale. Because print-on-demand products are custom-produced, we cannot accept returns, exchanges, or cancellations once an order is placed.

📦

Defective or Damaged Items

If your comic arrives with a material defect (such as misprinting, missing pages, or significant shipping damage), please contact us within 7 days of delivery.

Please Provide:

✓

Your order number

✓

A short description of the issue

✓

Clear photos of the defect or damage

After verification, we will issue a replacement copy at no additional cost.

ℹ️

Exclusions

Minor variations in color, alignment, or trimming may occur in the printing process and are not considered defects.

📧

Contact for Returns or Replacements

Email us at support@qacanada.ca
Subject line: "Return or Replacement Request"

We are committed to your satisfaction and to ensuring that every comic meets our creative and quality standards.

Thank you for supporting young storytellers like Luca!